We strive to deliver your gift box within 24-48 hours across Jordan. We deliver daily from Saturday to Thursday. We are closed on Fridays and public holidays.

For delivery within Amman, we charge 2.5 JDs. And 3.5 JDs - 4.5 JDs to other cities in Jordan.

We accept cash on delivery, CliQ instant payment, and bank wire transfer. While we currently do not offer credit card payments, this option will be available soon.

Yes, you can! After placing the order under your name, email address, and phone number, please contact us via email, the chat box on our website, or Instagram, and provide us with the recipient's information. Once we receive this information, we'll arrange delivery directly to the recipient. Additionally, we'll share the online payment details (CliQ or bank wire transfer) with you for convenient payment processing.

Yes, we have a selection of pre-built ready boxes for you to choose from!

Absolutely! With our "Build Your Own Box" tool, you have the freedom to create a personalized gift box. You can choose the box color, all of the items, and even add a free card with a personalized message. Our customized boxes start at just 15 JDs, giving you flexibility and affordability to create the perfect gift for any occasion.

Of course! You have the option to include a complimentary card with a personalized message in your gift box. Our team will handwrite your message for that extra personal touch, ensuring it's included with your box.

We do not accept returns or exchanges, and we do not offer refunds. However, if there is an issue with your order, please contact our customer support team for assistance.

Once your order is placed, it's set in motion. However, if you decide to cancel within 2 hours of placing it, and it hasn't been dispatched for delivery, we can assist you. Please note that cancellations beyond this timeframe are not possible. We appreciate your understanding in respecting the efforts of our team and delivery partners. For further inquiries, feel free to contact our customer support team as soon as possible

At the moment, we only offer shipping within Jordan. However, we are working towards expanding our shipping options in the future. Stay tuned for updates!

Yes, we offer custom corporate gifting tailored to your business needs. Whether you're looking to appreciate clients, reward employees, or celebrate milestones, our team can help you create the perfect gift box. Please fill out the request form on this page, and someone from our team will be in touch to discuss your requirements and provide you with custom recommendations and pricing options.

Corporate orders typically require careful coordination and customization. Depending on the complexity and size of the order, the process can take between 2 to 8 weeks. This includes initial consultation, customization, production, and delivery. Our team will work closely with you to ensure timely delivery and meet your corporate gifting needs.

Yes, we offer giveaways for events and parties. Please fill out the request form here. Someone from our team will contact you to discuss your requirements and we'll customize gift boxes just for you.

You can reach out to our customer support team via email at contact@giftaboxjo.com, or through the chat option on our website. You can also contact us by sliding into our Instagram DMs @giftaboxjo. We're here to help! Expect fast and friendly responses to all of your inquiries.