Hi there! We're an online store based in Amman, Jordan.

We strive to deliver your gift box within 24-48 hours across Jordan. We deliver daily from Saturday to Thursday. We are closed on Fridays and public holidays.

Amman: 2.5 JDs
All other cities in Jordan: 3.5 JDs - 4.5 JDs

We accept Cash On Delivery and CliQ.

All CliQ payments made prior to delivery will not include an invoice or receipt.

While we currently do not offer credit card payments, this option will be available soon.

All sales are final. We do not accept returns or exchanges, and we do not offer refunds. However, if there is an issue with your order, please contact our customer support team for assistance.

Once your order is placed, it's set in motion. However, if you decide to cancel within 2 hours of placing it, and it hasn't been dispatched for delivery, we can assist you. Please note that orders that have been paid by CliQ or Bank Transfer cannot be cancelled or refunded.

We appreciate your understanding in respecting the efforts of our team and delivery partners. For further inquiries, feel free to contact our customer support team as soon as possible.

At the moment, we only offer shipping within Jordan. However, we are working towards expanding our shipping options in the future. Stay tuned for updates!

Corporate orders typically require careful coordination and customization. Depending on the complexity and size of the order, the process can take between 2 to 8 weeks. This includes initial consultation, customization, production, and delivery. Our team will work closely with you to ensure timely delivery and meet your corporate gifting needs.

Yes, we offer giveaways for events and parties. Please fill out the request form here. Someone from our team will contact you to discuss your requirements and we'll customize giveaways specially for you.

You can reach out to our customer support team via email at contact@giftaboxjo.com.
You can also contact us by sliding into our Instagram DMs @giftaboxjo. We're here to help!